ChangeLog April 16, 2019
- Skubana API restore rate for the Inventory call "Remove product stock quantity" is set to 1 second. This will solve the issue of frequent API bad request because of the timeout.
That is visible now with "Sales Revenue" and same field "orderItemsTotal" from Skubana. From Skubana it is "Order Value", in store report it is calculating correctly by "line items value" [unit price * qty]. When there is orderId group those values are the same, but if you drag Master Sku on first place, StoreReport will have accurate data, and field "#orderItemsTotal" will not.
Recently I’ve done some more work on StoreReport. Introduction of the new field called “orderType” changed the logic in the API. “orderType” now holds information about “FBA, STANDARD…” and that information was previously inside the order ID. So once the new field was introduced StoreReport didn’t parse FBA as FBA channel. That API change was done on 26th January.
For example: in data grid header click on “Date”. On “Time” header click the little arrow, not the “Time”. It will show a little number “2” next to arrow. That means that field is used for second sorting and so on.
Security is tight in StoreReport. We have a two stage login process in StoreReport.
Do not use the same password for Skubana and StoreReport.
To see your store data you must be logged into Skubana. All security is provided by Skubana, login is done on Skubana login page. If you are already logged in Skubana it will not ask you for Skubana password.
What you see is what you get exported. It is exporting the current Data Grid view. If you want flat data, switch to Flat View before exporting. In Tree View be sure to expand the nodes you want to see exported. The export data will be the same you are viewing, so be sure you are seeing all you want to see in export. Export data is in "Tab separated format" .tsv meaning it uses "TAB" to separate values during export. In Excel create new table, and just drag drop your .tsv file.
Account view is really standard. Use it to interact with Customer Support, Change password, etc.
Change password - Change your password by entering at least 6 characters long. Please note your password to support may/should be different.
Eye Button - Scrolls the displayed data.
Support - Link to StoreReport customer support. (Submit New Ticket)
Use customer support to submit a Ticket in case you experience problems using StoreReport. Please have your customer support username and password in hand.
Billing - Renew your StoreReport Plan
Logout - Logout from StoreReport and Skubana